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A commercial delivery is a business with 8-5 hours and equipment to unload a tractor trailer truck. Job sites, churches & remote locations are not considered commercial addresses. (Fedex Freight does consider a farm commercial). Commercial carriers will not always call ahead to tell you when a delivery will be made. If you would like the commercial rate, but do not meet the requirements for a commercial delivery you can pickup your shipment from the local freight terminal where they will help you load.
A residential delivery still assumes you have the ability to unload the shipment from a 4' high tractor trailer truck. If you require a lift gate to lower the shipment to the ground an additional $50-125 charge applies for the carrier to send a truck with a lift gate to lower the crate.